Starting a digital marketing agency can be daunting, but finding your first client is often the most challenging part of the process. Without clients, you have no business; you have no income. However, there are several ways to find your first client, and in this blog post, we will share some of the secrets to help you get started.

Define your niche for a Digital Marketing Agency.

The first step to finding your first client is to define your niche. Digital marketing is a broad industry, and you need to identify the specific area in which you want to specialize. Do you want to focus on SEO, social media, content, or email marketing? Defining your niche will help you position yourself as an expert in that area and make it easier for potential clients to find you.

Build Your Brand

Once you’ve defined your niche, it’s time to build your brand. Your brand is your agency’s identity and reputation. It’s how you communicate your values, expertise, and personality to your target audience. To build a strong brand, you must invest in your visual identity, messaging, and online presence.

Your visual identity includes your logo, color scheme, typography, and other visual elements that make up your brand’s look and feel. It should be consistent across all your marketing materials, including your website, social media profiles, and business cards.

Your messaging is how you communicate your brand’s values and expertise to your target audience. It should be clear, concise, and tailored to your ideal client’s needs and pain points. You can use your messaging in your website copy, social media posts, and email marketing campaigns.

Your online presence is how you show up on the web. It includes your website, social media profiles, and online directories. Ensure your website is optimized for search engines, easy to navigate, and showcases your portfolio and client testimonials. Your social media profiles should be active and engaging, and you should regularly update your business listings on online directories like Google My Business.

Define Your Ideal Client

The first step to finding your first client is to define your ideal client. Your agency is best suited to serve this type of client based on your skills, experience, and resources. To identify your ideal client, you’ll need to consider factors such as:

  • The industry or niche you want to serve
  • The size of the company you want to work with
  • The budget your ideal client should have
  • The specific services you offer and the needs of your perfect client

By defining your ideal client, you can focus your marketing efforts on reaching the right people.

Leverage Your Network

Networking is a powerful tool for finding new clients, especially when starting. Start by contacting your existing contacts, including family, friends, former colleagues, and industry connections. Tell them about your new digital marketing agency and your services.

You can also attend industry events and conferences to connect with new people. Have business cards and a brief elevator pitch ready to introduce yourself and your agency.

Utilize Social Media

Social media is valuable for reaching potential clients and building your brand. Start by creating profiles on the social media platforms where your ideal clients are most active, such as Facebook, LinkedIn, Twitter, or Instagram.

You can also use social media to showcase your expertise and build credibility in your industry. Share blog posts, infographics, and other content demonstrating your knowledge and experience in digital marketing. Engage with your followers by answering their questions and starting conversations.

Attend Industry Events

Attending industry events is a great way to network with potential clients and professionals in your niche. Look for conferences, meetups, and webinars related to digital marketing. Be prepared to introduce yourself and discuss your agency’s expertise and services.

You can also consider speaking at industry events. It will allow you to showcase your expertise and position yourself as a thought leader in your niche. Bring business cards and follow up with new connections after the event.

Offer Free Consultations

Offering free consultations is a great way to attract potential clients and demonstrate the value of your services. This can be a quick call or a more in-depth meeting, depending on your preference and your potential client’s needs.

During the consultation, you can offer insights and recommendations based on the client’s needs and goals. Be sure to emphasize the benefits of working with your agency and how you can help them achieve their objectives.

Provide Referral Incentives

Referral incentives are a great way to encourage existing clients to refer new businesses to your agency. This can be a discount on services or a small gift as a token of appreciation. Ensure to inform your existing clients about your referral program and encourage them to share it with their network. You can also offer incentives to new clients who sign up due to a referral.

Create Valuable Content

Content marketing is a powerful way to attract potential clients and build trust in your brand. By creating valuable content, such as blog posts, videos, or infographics, you can demonstrate your expertise and showcase the benefits of working with your agency.

Promote your content through social media and other channels to reach a wider audience. You can also optimize your content for search engines to increase its visibility and attract organic traffic to your website.

Leverage SEO

Search engine optimization (SEO) can be a powerful tool for finding new clients. Optimize your website and content for relevant keywords and phrases to improve your visibility in search engine results pages (SERPs). By ranking higher in SERPs, you can increase your chances of being found by potential clients searching for your services.

Use  Paid Advertising

Paid advertising can be a quick way to generate leads and find new clients. Platforms like Google Ads and Facebook Ads allow you to target specific audiences based on demographics.

Paid advertising offers many benefits, including precise targeting options, quick results, and the ability to track and measure ad performance. However, optimizing the ads for maximum return on investment requires careful planning, strategy, and budgeting. Overall, paid ads are an effective way to increase brand awareness, generate leads, and ultimately drive revenue for businesses in the digital age.

Provide Excellent Customer Service

One of the best ways to find new clients is to provide excellent customer service to your existing clients. Happy clients will be more likely to refer you to their network and may even become repeat clients.

Make sure that you are responsive to your client’s needs and that you communicate with them regularly. This will help to build trust and establish a strong relationship with them. It will also make it more likely that they will recommend you to others.

Offer a Guarantee

A guarantee can alleviate potential clients’ concerns about working with a new agency. You can back up your guarantee with solid results and case studies.

Be Persistent

Finding your first client may take time, but keep going. Keep networking, creating valuable content, and reaching out to potential clients. The more effort you put in, the more likely you are to find your first client and build a successful digital marketing agency.


Q1: Where can I find potential clients for my new digital marketing agency?

A: The best places to find potential clients include your existing personal and professional networks, local business events and networking groups, cold calling/emailing local businesses, running ads on LinkedIn and Facebook, getting referrals from existing agencies or freelancers, and leveraging online directories and marketplaces.

Q2: What type of businesses should I target as a beginner digital marketing agency?

A: When starting, ideal targets are small local businesses like restaurants, retail shops, professional service providers, and startups. These businesses are likelier to take a chance on a newer agency and have essential website and marketing needs you can readily fulfill as a beginner.

Q3: How do I choose services to offer when my agency doesn’t have a track record?

A: Focus on core services like social media management, SEO, and pay-per-click advertising. Offer packages and retainers vs. à la carte services. Highlight your expertise even as a new agency. Have case studies ready from any past freelance work or internships.

Q4: What strategies work best for contacting prospects cold?

A: Lead with value by highlighting untapped opportunities and problems you can solve. Personalize your pitch rather than using a generic template. Keep cold emails concise. Follow up any conversation with prompt proposals. Cold calls take persistence but allow you to make a personal connection.

Q5: How much should I charge for services as a new digital marketing agency?

A: Research competitor rates in your area for any services you plan to offer. As a new agency, you may need to undercut competitors by 10-20% as you build a portfolio. Offer package discounts rather than charging hourly. Raise your rates gradually as you gain experience.

Q6: What questions should I ask potential clients during initial consultations?

A: Key questions to ask prospects include their current marketing initiatives and challenges, goals and KPIs, budget, target audience and customer personas, preferred communications style, decision-making process and timeline, and level of involvement expected from your agency.

Q7: How can I stand out from competing agencies during sales pitches?

A: Showcase your unique value, not just services. Bring fresh ideas tailored to their business and goals. Provide upfront strategies and planning. Avoid over-promising. Have case studies and results ready. Focus on becoming a strategic partner, not just a vendor. Offer flexible packages.

Q8: What collateral should I prepare before pitching to clients?

A: Have an agency capabilities presentation, individual proposals for each prospect, case studies and testimonials, service packages and contracts, an onboarding checklist, a list of reporting and analytics you provide, and any thought leadership content that displays your expertise.

Q9: What red flags should I watch out for with prospective clients?

A: Watch for unrealistic expectations, refusing contracts, haggling over prices, requesting spec work, bad-mouthing past agencies, resistance to providing essential info or access, loose decision-making processes, and general unresponsiveness during discussions.

Q10: How can I build an effective sales funnel for my agency?

A: Key stages are lead generation, initial contact, needs assessment, proposal, evaluation, contract, onboarding, and ongoing account management. Identify key metrics and KPIs for each stage. Implement CRM to track leads. Create a structured follow-up process. Offer promotions to incentivize sign-ups. Automate what you can.